Product and parts warranties are governed by the policies set forth by the individual manufacturers. We have listed the current warranty policies for the various products on our website for the convenience of the customer. We try to maintain and update these policies as best we can but be advised that whatever the manufacturers current warranty policy states is how warranty items will be processed.

Mettler Toledo Xpress™ Warranty:

Mettler-Toledo Inc (hereinafter referred to as Mettler Toledo or the “Company”) expressly warrants the equipment manufactured by it only as set forth herein. Company makes no other warranties, either express or implied (including without limitation warranties as to merchantability or fitness for a particular purpose). In addition, the following shall constitute the sole and exclusive remedies of buyer for any breach by company of its warranty hereunder.

Product Warranty:

Company warrants Xpress line products it manufactures against defects in materials and workmanship for one (1) year from the date of shipment from Company in normal use and service. If any products fail to conform to this warranty within the first ninety (90) days of the warranty period, Company will at its option, repair or replace such goods returned. If any products fail to conform to this warranty for the remainder of the warranty period, Company shall furnish necessary replacement parts free of charge.

Parts Warranty:

Company warrants Xpress line service parts against defects in materials and workmanship for ninety (90) days from the date of shipment from Company in normal use and service. If any service parts fail to conform to this warranty, Company shall furnish necessary replacement parts free of charge.

Warranty Limitations:

These warranties are subject to the following conditions:

1. Upon discovery of such non-conformity, Company will be given prompt written notice with a detailed explanation of the alleged deficiencies.
2. The product or part must be properly installed, operated and maintained in accordance with Company specifications.
3. The product or part must not be operated above rated load capacity or subject to accident, alteration, misuse, or abuse.
4. The product must not have been repaired or serviced by anyone other than Company or one of its authorized dealers.
5. Company shall have a reasonable time to repair or replace the effective products.
6. The buyer is responsible for shipping the product to Company. Company is responsible for shipping the product back to the buyer.