Question 1

If I have an emergency, what do I do?"

Accepted Answer

You cannot afford to put your business on hold waiting for your equipment to be repaired or serviced. Cech technicians are available 24/7 to get your scales back up and running. We also have free loaner scale services available to keep you up and running while repairs are being performed.   If you currently have an emergency, call us at 1 (800) 968-2324 or email us at servicecoordinator@cech.com.

Question 2

What types of scales do you sell?

Accepted Answer

Cech Corporation can provide you with any type of industrial weighing solution you could need. We sell scales for everything from precise laboratory balances that measure a fraction of a gram, to railroad scales that can weigh a 400 ton train. We also specialize in developing customized solutions that fit seamlessly into your production and weighing applications.
 To look at the specific products we offer, try visiting our Products page here.

Question 3

I'm looking for a "platform scale" and can't find one on your website. Do you sell these?"

Accepted Answer

Yes we do!   A "platform scale" describes many different types of scales. The most common types of platform scales are floor scales and bench scales, although some customers consider truck scales to be one as well.   Our qualified sales team can assist you in deciding which scale would work best for your company. Contact us for more information by clicking here or calling 1 (800) 968-2324.

Question 4

I'm looking for a "portable scale" and can't find one on your website. Do you sell these?"

Accepted Answer

Yes we do!   A “portable scale” describes a weighing scale that can freely be moved around. The most common types of portable scales are bench scales and laboratory scales.   Our qualified sales team can assist you in deciding which scale would work best for your company. Contact us for more information by clicking here or calling 1 (800) 968-2324.

Question 5

What kinds of weighing solutions do you install?

Accepted Answer

Cech Corporation technicians are capable of installing any type of industrial weighing solution you require. Whether you are looking to incorporate a standalone scale into your workflow, or if you need a custom design and construction of a weighing solution, there's no need to worry. No project is too small or too large for Cech Corporation!

Question 6

Do you calibrate retail scales?

Accepted Answer

Yes we do!

We guarantee that you will pass every compliance audit with Cech as your service provider. To learn more about our services, click here.

Question 7

Do you provide free estimates?

Accepted Answer

Yes we do!   Our sales and service personnel are always willing to provide a complimentary site inspection that will outline solutions to eliminate down time and to keep your scales in the best working condition possible.

Question 8

Do you rent scales?

Accepted Answer

Yes we do!   We rent scales of all types and sizes including portable truck scales. Click here for more information!

Question 9

Do you service all brands of scales?

Accepted Answer

Yes we do!   Cech Corporation service technicians know scales and weighing systems inside and out. Whether you own a mechanical scale or electronic scale, we guarantee the highest quality of service, accuracy, and reliability. We also guarantee that our work will pass all compliance audits.

Question 10

I have a scale that I purchased somewhere else. Can you fix it?

Accepted Answer

Yes we can!   Our service experts are proficient with scales of every type and configuration. Even if it is a brand that we did not sell to you, count on Cech Corporation to help you out!

Question 11

How far will your crew travel on a service or repair call?

Accepted Answer

Our service crews are available all over Michigan, northern Ohio, and northern Indiana areas.

Question 12

Which areas do you provide industrial scale sales and service to?

Accepted Answer

Our offices are located in Saginaw, but our installation and service crews travel all over the state. We also cover the northern Ohio and northern Indiana regions.

FREQUENTLY ASKED QUESTIONS

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